ABOUT REVV
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What is Revv?
Revv is a self drive car rental service that provides you with all the privacy, fun and convenience of your own car, without the hassles of owning and maintaining one. We drop and pick-up cars from your doorstep, so that you can spend time on the more important thing - your drive! The doorstep drop and pick-up of cars is our standard way of serving you, and is available throughout the areas served by us.
Am I eligible to use Revv's services?
To avail Revv's services, you must be at least 21 years old, and your driving license for "Light Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on Digilocker or M-Parivaahan app and commercial driving licenses will not be accepted.
Which are the areas where I can avail Revv's services?
We are currently serving in Bangalore, Hyderabad, Chennai, Mumbai, Pune, Delhi NCR, Chandigarh, Jaipur, Visakhapatnam, Mysore, Coimbatore, Mangalore, Kolkata, Kochi, Ahmedabad, Trivandrum, Surat, Tirupati , Vijayawada, Bhubaneswar, Nagpur & Vadodara. Delhi NCR : We are covering most parts of Delhi & Gurgaon and some parts of Noida & Ghaziabad. Hyderabad, Bangalore, Mumbai, Pune, Jaipur, Chennai, Visakhapatnam, Mangalore, Kolkata, Kochi, Ahmedabad, Trivandrum, Surat, Tirupati, Vijayawada, Bhubaneswar, Nagpur & Vadodara : We serve the main city and the airport area.
Am I eligible to use Revv's services?
To avail Revv's services, you must be at least 21 years old, and your driving license for "Light Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on Digilocker or M-Parivaahan app and commercial driving licenses will not be accepted.
Am I eligible to use Revv's services?
To avail Revv's services, you must be at least 21 years old, and your driving license for "Light Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on Digilocker or M-Parivaahan app and commercial driving licenses will not be accepted.
Which are the areas where I can avail Revv's services?
We are currently serving in Bangalore, Hyderabad, Chennai, Mumbai, Pune, Delhi NCR, Chandigarh, Jaipur, Visakhapatnam, Mysore, Coimbatore, Mangalore, Kolkata, Kochi, Ahmedabad, Trivandrum, Surat, Tirupati , Vijayawada, Bhubaneswar, Nagpur & Vadodara. Delhi NCR : We are covering most parts of Delhi & Gurgaon and some parts of Noida & Ghaziabad. Hyderabad, Bangalore, Mumbai, Pune, Jaipur, Chennai, Visakhapatnam, Mangalore, Kolkata, Kochi, Ahmedabad, Trivandrum, Surat, Tirupati, Vijayawada, Bhubaneswar, Nagpur & Vadodara : We serve the main city and the airport area.
Am I eligible to use Revv's services?
To avail Revv's services, you must be at least 21 years old, and your driving license for "Light Motor Vehicles" must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on Digilocker or M-Parivaahan app and commercial driving licenses will not be accepted.
YOUR BOOKINGS
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How do I make a booking?
Booking with us is quick and easy. You can make a booking through our app (android or iOS), website or by giving us a call at +91-9250035555. Just select your city, date and time of your trip, key in your location and choose the type of car you want. Then enter your payment details, confirm payment and you are ready to go!
What if I need to modify or cancel my booking?
You can modify or cancel your booking through either our app, website or by calling us. Our ability to modify/cancel the booking and the relevant charges depend upon your time of informing us and availability of cars. Please refer to our Fee policy for more details on the allowable modifications and applicable charges.
What happens if I return the car late?
We understand that sometimes there can be last-minute changes in your plans, and we will try our best to accommodate them. But in situations where it can cause trouble to the next user (ie, the person whose booking starts after your ends), we cannot allow late returns. Please refer to our Fee policy for more details on late fees and extension charges
How do I make a booking?
Booking with us is quick and easy. You can make a booking through our app (android or iOS), website or by giving us a call at +91-9250035555. Just select your city, date and time of your trip, key in your location and choose the type of car you want. Then enter your payment details, confirm payment and you are ready to go!
What if I need to modify or cancel my booking?
You can modify or cancel your booking through either our app, website or by calling us. Our ability to modify/cancel the booking and the relevant charges depend upon your time of informing us and availability of cars. Please refer to our Fee policy for more details on the allowable modifications and applicable charges.
What happens if I return the car late?
We understand that sometimes there can be last-minute changes in your plans, and we will try our best to accommodate them. But in situations where it can cause trouble to the next user (ie, the person whose booking starts after your ends), we cannot allow late returns. Please refer to our Fee policy for more details on late fees and extension charges
How do I make a booking?
Booking with us is quick and easy. You can make a booking through our app (android or iOS), website or by giving us a call at +91-9250035555. Just select your city, date and time of your trip, key in your location and choose the type of car you want. Then enter your payment details, confirm payment and you are ready to go!
What if I need to modify or cancel my booking?
You can modify or cancel your booking through either our app, website or by calling us. Our ability to modify/cancel the booking and the relevant charges depend upon your time of informing us and availability of cars. Please refer to our Fee policy for more details on the allowable modifications and applicable charges.
PAYMENTS & REFUNDS
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What modes of payments are accepted?
We accept payments by credit cards, debit cards, net-banking, UPI and popular wallets. Payments need to be made in advance through our website or mobile app.
Who pays for parking and tolls/inter-state entry taxes?
These expenses depend on your usage, hence you need to pay for them. Our cars are equipped with Fast tag devices for your convenience. The toll charges incurred during your trip will be billed to you in your invoice.
Do I need to pay the fines incurred during my booking, due to parking/traffic violations?
Yes.
What modes of payments are accepted?
We accept payments by credit cards, debit cards, net-banking, UPI and popular wallets. Payments need to be made in advance through our website or mobile app.
Who pays for parking and tolls/inter-state entry taxes?
These expenses depend on your usage, hence you need to pay for them. Our cars are equipped with Fast tag devices for your convenience. The toll charges incurred during your trip will be billed to you in your invoice.
Do I need to pay the fines incurred during my booking, due to parking/traffic violations?
Yes.
Your Trip
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What documents do I need to take the delivery of my Revv car?
While taking the delivery of your car, you will need to show your ORIGINAL Driving License and ID proof (same as the ones whose details you provided while making the booking). These documents will be verified for validity. In case these documents are unavailable/invalid/unverifiable, your booking will be subject to cancellation. Revv’s decision in this matter will be final and binding. Please note that driving license printed on A4 sheet of paper (original or otherwise) will not be considered as a valid document.
How do I check-in for my booking?
Our delivery executive will deliver the car to your doorstep. Before he hands- over the car to you, he will share with you a pre-filled checklist that summarises the car’s condition at that time. Please confirm the details in the checklist, sign it and you are good to go. In case any information in the checklist is not correct, please notify the delivery executive or call us.
What do I do if the vehicle breaks down or if I meet with an accident?
In such cases, please notify us Revv immediately (by calling) and we will guide you through the entire process. We will coordinate with the road-side assistance and insurance. Unless unavoidable, please do not leave the scene of the accident until proper support has arrived. You may be required to file/sign formality documents associated with the accident.
What documents do I need to take the delivery of my Revv car?
While taking the delivery of your car, you will need to show your ORIGINAL Driving License and ID proof (same as the ones whose details you provided while making the booking). These documents will be verified for validity. In case these documents are unavailable/invalid/unverifiable, your booking will be subject to cancellation. Revv’s decision in this matter will be final and binding. Please note that driving license printed on A4 sheet of paper (original or otherwise) will not be considered as a valid document.
How do I check-in for my booking?
Our delivery executive will deliver the car to your doorstep. Before he hands- over the car to you, he will share with you a pre-filled checklist that summarises the car’s condition at that time. Please confirm the details in the checklist, sign it and you are good to go. In case any information in the checklist is not correct, please notify the delivery executive or call us.
What do I do if the vehicle breaks down or if I meet with an accident?
In such cases, please notify us Revv immediately (by calling) and we will guide you through the entire process. We will coordinate with the road-side assistance and insurance. Unless unavoidable, please do not leave the scene of the accident until proper support has arrived. You may be required to file/sign formality documents associated with the accident.